Our experience has taught us that what’s important to retirees is flexibility and choice as they age. So, we are seamlessly integrating Five.Good.Friends. services into our villages to help our residents age in place.
Simple & transparent fees
Aura says ‘no’ to complicated and hidden fee structures. We believe fees should be both fair and transparent. That’s why we have a straightforward 33% Deferred Management Fee capped at 5 years on the exit sale price, so you benefit from the growth in value of your apartment over time.
Freedom to move within our Villages
Residents have the ability to move within and between Aura villages at any time without restarting or incurring Deferred Management Fees. This means you can flexibly upsize or downsize to available apartments within Kingsford Terrace as your needs change or move to another Aura village altogether.
Personally invested for the long term
Aura’s directors Tim Russell and Mark Taylor personally own and manage our villages and intend to remain intimately involved in their operation for the long term. This means you’ll have peace of mind knowing that you’ll always be in good hands with direct access to management who really care.
Aura believes that “the whole is greater than the sum of its parts” which is why we have established partnerships with two businesses that specialise in areas which maximise our offering.
We will put your needs first
Aura takes a ‘people first, business second’ approach which means that we will act with your best interests at heart. If you decide to call Kingsford Terrace ‘home’, then we will do everything in our power to make it feel like yours, truly.
We will be agile, present and responsive
Whether you have a question, concern or suggestion we’ll always be receptive and quick to respond. Unlike other villages, there’s no bureaucracy so you can talk directly with Aura’s management whenever you need to.
We will always be honest and open
Aura seeks to treat its residents like true friends, which means we value honest and open communication. We will do our best to keep you informed about what is happening in your community so that you can have input on aspects that are important to you.
We will earnestly listen to and value your opinion
Every Aura staff member will show you respect and really listen to what you have to say. As a true friend, even if we don’t agree, we will always value your opinion and do our best to find a solution.
“I really respect the way Aura has been so proactive in making Kingsford Terrace the best it can possibly be. It’s so good to see them willing to invest time and money in all the small things that make life better and easier for the residents. They’re very considerate of our needs, forward-thinking in their approach and beyond helpful.”